Privacy policy

Last updated on May 17, 2026.

1. Introduction

This Privacy Policy aims to inform users of the La Maison des Eaux website about how their personal data is collected, used, and protected.

La Maison des Eaux attaches particular importance to respecting privacy and protecting personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.

2. Data controller

The data controller for personal data collected on the website is:

La Maison des Eaux
215 route de Garonne, 47270 Saint-Jean-de-Thurac, France
Email: info@lamaisondeseaux.com
Phone: + 33 7 79 69 10 74

3. Data collected

When using the website, certain personal data may be collected, including:
– first and last name;
– email address;
– phone number;
– information related to booking requests;
– content of messages sent via forms;
– technical browsing data (IP address, browser, device, cookies, visit statistics).

The data collected is limited to that strictly necessary for the purposes described below.

4. Purposes of data collection

Personal data is collected to:
– respond to contact or booking requests;
– ensure follow-up of exchanges with users;
– manage bookings and stays;
– improve the website’s operation and security;
– generate traffic statistics;
– comply with legal and regulatory obligations.

5. Legal basis for processing

The processing of personal data carried out by La Maison des Eaux is based notably on:
– user consent;
– the performance of pre-contractual or contractual measures;
– compliance with legal obligations;
– legitimate interest related to the proper functioning and security of the website.

6. Data recipients

The personal data collected is intended exclusively for La Maison des Eaux and is neither sold nor transferred to third parties.

However, some data may be processed by technical service providers involved in the website’s operation (hosting, maintenance, forms, statistics), in strict compliance with confidentiality and applicable regulations.

7. Retention period

Personal data is retained only for the period necessary for the purposes for which it was collected, unless a longer retention period is required by legal obligation.

Contact requests may be retained for a reasonable period to ensure follow-up of exchanges.

8. Data security

La Maison des Eaux implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.

However, no data transmission or storage system can guarantee absolute security.

9. Cookies

The website may use cookies and similar technologies to:
– ensure the proper functioning of the website;
– improve the user experience;
– measure website audience and performance.

Users can accept, refuse, or customize the use of cookies via the banner provided for this purpose.

It is also possible to modify browser settings to manage cookies.

10. User rights

In accordance with applicable regulations, each user has the following rights regarding their personal data:
– right of access;
– right to rectification;
– right to erasure;
– right to object;
– right to restriction of processing;
– right to data portability;
– right to withdraw consent at any time.

Any request related to the exercise of these rights can be addressed to:

Email: info@lamaisondeseaux.com

Users also have the right to lodge a complaint with the competent data protection authority.

11. External links

The website may contain links to external websites.

La Maison des Eaux cannot be held responsible for the privacy policies or content of these third-party sites.

12. Modification of the privacy policy

This Privacy Policy may be modified at any time to reflect legal, regulatory, or technical developments.

Users are invited to consult this page regularly.

13. Contact

For any questions regarding this Privacy Policy or the processing of personal data, you may contact:

La Maison des Eaux
Email: info@lamaisondeseaux.com
Phone: + 33 7 79 69 10 74